QUALITY MANAGEMENT SYSTEM
The ISO 9001 series of standards are produced by an international consensus of countries with the aim of attaining global standards of product and service quality. These sets of standards form a quality management system and are applicable to various processes of the organization. the standard not only for quality management systems, but management systems in general.
It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.
Any organization can benefit from implementing ISO 9001:. It doesn't matter what size they are or what they do. It can help both product and service organizations to achieve standards of quality that are recognized and respected throughout the world.
Quality Management Systems based on quality management principles given as below to help improve organization’s performance.
• Customer focus
• Engagement of People
• Process approach
• Evidence-based decision-making
• Relationship management